How can we assist your journey?

Standard delivery takes 3–5 business days. To keep costs low and quality high, some products ship directly from supplier warehouses, which means delivery may take 10–20 business days for domestic orders and 15–30 for international.

Our products ship from various fulfillment centers to ensure you get the best quality at the best price. Once your order is processed, you'll receive tracking information so you can monitor your package every step of the way.

Yes! Once your order ships (typically within 2–5 business days of purchase), you'll receive an email with tracking information to monitor your package's journey.

We stand behind every order. If your package doesn't arrive within the estimated timeframe, please contact us at karanveer@joyscoreinc.com and we'll investigate immediately — we'll locate it or send a replacement.

We offer a 30-day return window for unopened and unused items in their original packaging. Items that are damaged, used, or missing packaging may not be eligible for a full refund.

Contact our support team at karanveer@joyscoreinc.com with your order number and reason for return. We'll guide you through the process within 24 hours.

Once we receive and inspect your return, refunds are processed within 3–5 business days and will appear on your original payment method within 5–10 business days depending on your bank.

Orders can typically be cancelled or modified within 12 hours of placement. After that, your order may already be in processing. Please contact us as soon as possible at karanveer@joyscoreinc.com.

We work hard to ensure our product images are true to life. However, colors may vary slightly due to screen settings and photography lighting. If you're unsatisfied with your purchase, our return policy has you covered.

Yes! Sign up for our newsletter to receive exclusive discounts and be the first to know about seasonal promotions. You can also follow us on social media for flash sales and giveaways.